Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving a reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last item.

In order to exercise your right of withdrawal, you must send us (Spirulix, a brand of Rohkraft Green GmbH - Schulgasse 6, A-3454 Sitzenberg-Reidling, bestellung@spirulix.at , phone: +43 664 8469660 ) a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached model cancellation form for this, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we will have paid you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You have sent the goods to us or to:

Rohkraft Green GmbH
Schulgasse 6
A-3454 Reidling

to be returned or handed over. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

  • Unsealed goods that can no longer be returned for health protection or hygiene reasons.

withdrawal form

If you want to revoke the contract, please fill out this form and send it to us by post or email.

Rohkraft Green GmbH
Schulgasse 6
A-3454 Reidling

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*) ______________________________

- Name of consumer(s): ______________________________

- Order number: ______________________________

- Address of consumer(s):




- Signature of the consumer(s) (only in the case of notification on paper):


- Date:

(*) Delete where not applicable


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